Answers to the most common questions about zFinance — and a direct line to the team when you need a human.
Questions, bugs, feedback, billing — anything at all. Write to us in English or Turkish and we'll get back to you within 2 business days.
info@zfinanceapp.comAccess, correction, or deletion of your personal data — handled under GDPR and KVKK, as described in our Privacy Policy.
privacy@zfinanceapp.comThe short answers. If yours isn't here, the inbox above is always open.
zFinance is a financial education app built for young people. Bite-sized lessons, AI-powered quizzes, video explainers, and real tools — budgeting, saving, investing, credit — in 5-minute sessions. Free to start, on iOS and Android.
Yes — the Free plan gives you 8 lessons, multiple-choice quizzes with feedback, and streaks & progress tracking, forever. Premium and Deluxe unlock everything else, and you can upgrade any time in the app.
Premium adds all lessons and quizzes on every topic with personalised AI feedback. Deluxe adds a business simulator, a personal AI coach, a budgeting system, and daily econ news on top.
Subscriptions are billed through the App Store or Google Play, so you manage or cancel them in your store account's subscription settings. Deleting the app does not cancel a subscription.
Full content in 11+ languages across 15 regions, with localised pricing in the app. You can switch language any time in settings — your progress carries over seamlessly.
Yes. Sign in with the same account (email, Google, or Apple) on the new device and you'll pick up exactly where you left off — lessons, streaks, and progress included.
Use "Forgot password" on the sign-in screen to get a reset link by email. If you signed up with Google or Apple, just use that button — there's no separate password to remember.
Email privacy@zfinanceapp.com from the address linked to your account and we'll delete it in line with our Privacy Policy. Deletion is permanent — streaks and progress can't be restored afterwards.
zFinance is built for teens and young adults learning to handle money. It is not directed at children under 13 (or under 16 where local rules require) — see our Privacy Policy for details.
We love both. Email info@zfinanceapp.com with your device model, app version, and what happened — screenshots help a lot. Feature ideas are read by the founders personally.